Please note: This is not a direct substitute for N95, surgical, or procedural masks and are not FDA approved. There may be slight changes for final production. Please visit our Face Mask FAQ Page for more info.
Face masks are final sale due to health/sanitation reasons. Please review the measurements, these are one-size-fits-most, we cannot guarantee a custom fit but there is no “try on” period for masks. Thanks for your understanding.
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I received my mask quickly and was surprised to see a cute sticker sheet included! The mask feels like it was made with quality fabric. It's soft but still sturdy. The mask does fit a little odd though. It's perfect over my mouth and chin but it sticks out at the top over my nose. As I inspected the mask more, I noticed that the left panel of fabric was larger than the right by almost a 1/4 to#1/2 inch. I emailed customer service to see what could be done about it (including pictures) since it obviously couldn't be returned or exchanged. I got a reply the next day saying that they would send a new mask, which arrived quickly. The replacement mask did not have the uneven issue that the original mask had but it still sits weird over my nose. Hopefully I can come up with some way to fix that issue so I can comfortsbly wear the mask.
Very cute -- kid friendly mask. The design is full of whimsy and joy. During these difficult times nice to have something that is fun. Kids see me and smile. Fabric is soft so doesn't irritate your face. Package arrived quickly and in good shape. The mask was packed in a see-through bag with instructions on the bag. Very thoughtful.
I tried adjusting the mask to fit my face better, but I have a very flat nose and it was difficult to achieve. It doesn't fit my face as well as I would like. the wire in the nose doesn't adjust well to flat noses.
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